Effective Date: [Date]

At OrangeVista Appliance Repair, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and share information collected from our website, as well as your rights regarding such information. By using our website or contacting us, you agree to the terms outlined below.

Information Collection

We collect personal information when you voluntarily provide it to us through our call request form, including your name, phone number, email address, and any other details you provide. This information is used to contact you regarding your service request and related inquiries.

We also collect non-personal browsing data through cookies and web beacons to improve your online experience. This data may include your IP address, browser type, referring/exit pages, and operating system.

Use of Information

Your personal information is used for service-related purposes, including responding to inquiries, scheduling repair services, and obtaining feedback on our services. We may also use your contact details to send you information about our services and special offers with your permission.

Sharing of Information

We may share your personal information with our trusted partners strictly for operational and service-related needs. These partners are required to uphold confidentiality and are not permitted to use your information for any purpose other than providing the services requested by us.

Your Consent and Rights

By contacting us, you consent to allow us and our partners to reach out via phone, email, or text for service-related purposes. You acknowledge that your information may be shared with trusted partners as described above. If you wish to opt-out of any future communications, you can contact us at (714) 294-2084.

Limitation of Liability

Users of our website agree to waive their right to sue or take any legal action beyond direct negotiation regarding disputes related to the website or services. Should any disputes arise, you agree that the maximum compensation for claims is limited to $100. Furthermore, each party will bear their own legal fees and expenses in the event of a dispute.

Data Security

We implement reasonable security measures to protect your personal information. However, please be advised that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your data.

Changes to this Privacy Policy

We may update this privacy policy periodically to reflect changes in legal obligations or our operational practices. Any modifications will be posted on this page, and your continued use of our services following these changes indicates your acceptance of the revised policy.

If you have any questions or concerns about this policy or how your information is handled, please contact us directly at the phone number provided.